For the most part Guardian has been good. I recently (January) had a crown placed for a cracked molar. About three weeks later the tooth right in front of it broke in half. A few weeks after the second crown was done I received a bill stating Guardian wouldn't pay for leveling the tooth...because it was "cosmetic". Hello, a piece of tooth slide off like an ice shelf falling from an iceberg! It's cosmetic? All my other dealings with Guardian have been good but this was ridiculous. Cosmetic, give me a break!
Miguel
jun 17, 2022
It would be good if there was a number or email for questions. I had a difficult time figuring out the coverage, as different from what I thought it would be, i.e. full coverage of routine annual or semiannual exams.
Pamela
jun 17, 2022
Was a 5star; but I am had to make it 3star Spoke with a CSR a few days ago to remove my husband from y dental policy as he is now covered with the VA Veterans Clinic here in Melbourne, FL She did not know what the new premium would be and would get back to me./......????
Rosina
jun 17, 2022
Very limited coverage for periodontists procedures
Barrington
jun 17, 2022
I have been with guardian for over 5 years now. I consider them to be an average company. Their benefits are pretty much the same as the rest of the dental insurance industry. There are no perks for being a long-term customer.
Tammie
jun 16, 2022
I'm not a fan of the waiting periods. I pay for insurance I am supposed to able to use it. I think a 365 day wait period for major services is excessive and a terrible way to try and keep customers
Aleasea
jun 16, 2022
individual insurance, they have a substantial deductible
GIL
jun 16, 2022
It's good as what I am concerned. I used this dental policy for general cleaning and routine care. If something is not covered, we should be able to pay the pre-negotiated price say for fillings or crown, this would prevent dentists from over charging us for those non-covered costs.
Jennifer
jun 17, 2022
They are very great leaving you satisfied
Jasper
jun 16, 2022
Good selection of dentists nearby.
Chuck
jun 16, 2022
very easy to sign up and access the site
GuyDell
jun 16, 2022
I am very happy with Guardian's coverage, as well as the premiums. They also turns claims around quite quickly.
DONNA
jun 16, 2022
I love your company. Your website is very easy to use. I have recommended your company to my friends and family!
Debbie Immers
jun 28, 2022
Have encountered a number of problems with premium payments which I am certain was caused by your billing department. After weeks of trying to resolve the issues, I spoke to your Customer Service personnel and fortunately was put in touch with Karla. What took many weeks of going back and forth with your personnel with no correct results, it was Karla who analyzed the problem and took the necessary steps to resolve the issue. She was patient and assured me and my husband that she will get to the bottom of the problem which she did. She contacted us in a few days as she promised you would do and assured us that the problem was solved. She is an excellent employee of your Company and I hope you will pass on this review to her.
JOSEPHINE
jun 20, 2022
When I need them they are always on time. I have no problems getting my needs taken care of.
Sherry
jun 20, 2022
Great employees
James
jun 19, 2022
Guardian Direct has been awesome. Quick responses when sending out-of-pocket receipts. Very much appreciated.
BRENDA
jun 19, 2022
Pleased with your services.
Arla
jun 17, 2022
I really like Guardian dental insurance. I went to the dentist for a full exam, cleaning, and X-rays, and when I asked the guy at the counter what my bill was, he said nothing. Guardian paid it all. Now you can't beat that!
Kenneth
jun 17, 2022
Enrollment was quick and easy. Didn't have to talk to anyone. Enrolled about 3 months ago. Had our first dental appt yesterday for the family and everything went smooth. Limited out-of-pocket expenses. Great company.
Terry Lynn
jun 17, 2022
Awesome plan! Lowered the cost of my dentures considerably!
Sheryl
jun 17, 2022
For years I was convinced I wouldn't be able to afford any dental insurance, so this has been a huge relief. It's affordable and it helps me get the care I need.
Christine
jun 17, 2022
Great customer service and good selection of policies
Steven
jun 17, 2022
Reasonable rates for decent dental and vision coverage.
Stephanie
jun 17, 2022
Guardian is very, very easy to use and the instructions are very simple.
Patrick
jun 17, 2022
I have not had any problems. Bills have been paid. I am happy!
Larry
jun 16, 2022
My sign-up experience was easy and fast. I had a question and the person I called at Guardian Direct was very helpful. Great service. Highly recommend.
Brian G
jun 16, 2022
It was a very easy and fast process with no problems at all!!
Alycia
jun 16, 2022
Guardian provides dental insurance. Pretty good.
Steve
jun 16, 2022
This insurance is very helpful.
Paige
jun 16, 2022
This is really good insurance. Good coverage for a great price.
Monique
jun 16, 2022
I'm a retiree and found Guardian direct for both my vision and dental coverage. I chose the plans that I felt were best for me and my needs. Low and behold, the plans I picked (at an affordable rate) are perfect. I couldn't be happier. Saved me a lot of money in the long run.
CHARLENE
jun 16, 2022
Always there to help and coverage is great!!!
Amanda
jun 16, 2022
I'm pleased with my dental coverage through Guardian. Highly recommended.
Nolan
jun 16, 2022
i cant remember the name of the lady who helped me but shes east indian and she was really nice and helpful and she was awesome.
Michael
jun 16, 2022
Prompt professional services
Anthony
jun 16, 2022
Great insurance love it!!
Tiffany
jun 16, 2022
Awesome customer service with my claim.
Gertrude
jun 16, 2022
Excellent customer service!
Gwendolyn
jun 16, 2022
Exelente. Me encanta esta cobertura. La mejor que eh tenido.
Francisco
jun 16, 2022
Guardian does great in providing essential services and reasonably priced!
CHRISTINE
jun 16, 2022
Very good service.
Flora
jun 16, 2022