All Customer Testimonials

For the most part Guardian has been good. I recently (January) had a crown placed for a cracked molar. About three weeks later the tooth right in front of it broke in half. A few weeks after the second crown was done I received a bill stating Guardian wouldn't pay for leveling the tooth...because it was "cosmetic". Hello, a piece of tooth slide off like an ice shelf falling from an iceberg! It's cosmetic? All my other dealings with Guardian have been good but this was ridiculous. Cosmetic, give me a break!

Miguel

jun 17, 2022

It would be good if there was a number or email for questions. I had a difficult time figuring out the coverage, as different from what I thought it would be, i.e. full coverage of routine annual or semiannual exams.

Pamela

jun 17, 2022

Was a 5star; but I am had to make it 3star Spoke with a CSR a few days ago to remove my husband from y dental policy as he is now covered with the VA Veterans Clinic here in Melbourne, FL She did not know what the new premium would be and would get back to me./......????

Rosina

jun 17, 2022

Very limited coverage for periodontists procedures

Barrington

jun 17, 2022

I have been with guardian for over 5 years now. I consider them to be an average company. Their benefits are pretty much the same as the rest of the dental insurance industry. There are no perks for being a long-term customer.

Tammie

jun 16, 2022

I'm not a fan of the waiting periods. I pay for insurance I am supposed to able to use it. I think a 365 day wait period for major services is excessive and a terrible way to try and keep customers

Aleasea

jun 16, 2022

individual insurance, they have a substantial deductible

GIL

jun 16, 2022

It's good as what I am concerned. I used this dental policy for general cleaning and routine care. If something is not covered, we should be able to pay the pre-negotiated price say for fillings or crown, this would prevent dentists from over charging us for those non-covered costs.

Jennifer

jun 17, 2022

They are very great leaving you satisfied

Jasper

jun 16, 2022

Good selection of dentists nearby.

Chuck

jun 16, 2022

very easy to sign up and access the site

GuyDell

jun 16, 2022

I am very happy with Guardian's coverage, as well as the premiums. They also turns claims around quite quickly.

DONNA

jun 16, 2022

I love your company. Your website is very easy to use. I have recommended your company to my friends and family!

Debbie Immers

jun 28, 2022

Have encountered a number of problems with premium payments which I am certain was caused by your billing department. After weeks of trying to resolve the issues, I spoke to your Customer Service personnel and fortunately was put in touch with Karla. What took many weeks of going back and forth with your personnel with no correct results, it was Karla who analyzed the problem and took the necessary steps to resolve the issue. She was patient and assured me and my husband that she will get to the bottom of the problem which she did. She contacted us in a few days as she promised you would do and assured us that the problem was solved. She is an excellent employee of your Company and I hope you will pass on this review to her.

JOSEPHINE

jun 20, 2022

When I need them they are always on time. I have no problems getting my needs taken care of.

Sherry

jun 20, 2022

Great employees

James

jun 19, 2022

Guardian Direct has been awesome. Quick responses when sending out-of-pocket receipts. Very much appreciated.

BRENDA

jun 19, 2022

Pleased with your services.

Arla

jun 17, 2022

I really like Guardian dental insurance. I went to the dentist for a full exam, cleaning, and X-rays, and when I asked the guy at the counter what my bill was, he said nothing. Guardian paid it all. Now you can't beat that!

Kenneth

jun 17, 2022

Enrollment was quick and easy. Didn't have to talk to anyone. Enrolled about 3 months ago. Had our first dental appt yesterday for the family and everything went smooth. Limited out-of-pocket expenses. Great company.

Terry Lynn

jun 17, 2022

Awesome plan! Lowered the cost of my dentures considerably!

Sheryl

jun 17, 2022

For years I was convinced I wouldn't be able to afford any dental insurance, so this has been a huge relief. It's affordable and it helps me get the care I need.

Christine

jun 17, 2022

Great customer service and good selection of policies

Steven

jun 17, 2022

Reasonable rates for decent dental and vision coverage.

Stephanie

jun 17, 2022

Guardian is very, very easy to use and the instructions are very simple.

Patrick

jun 17, 2022

I have not had any problems. Bills have been paid. I am happy!

Larry

jun 16, 2022

My sign-up experience was easy and fast. I had a question and the person I called at Guardian Direct was very helpful. Great service. Highly recommend.

Brian G

jun 16, 2022

It was a very easy and fast process with no problems at all!!

Alycia

jun 16, 2022

Guardian provides dental insurance. Pretty good.

Steve

jun 16, 2022

This insurance is very helpful.

Paige

jun 16, 2022

This is really good insurance. Good coverage for a great price.

Monique

jun 16, 2022

I'm a retiree and found Guardian direct for both my vision and dental coverage. I chose the plans that I felt were best for me and my needs. Low and behold, the plans I picked (at an affordable rate) are perfect. I couldn't be happier. Saved me a lot of money in the long run.

CHARLENE

jun 16, 2022

Always there to help and coverage is great!!!

Amanda

jun 16, 2022

I'm pleased with my dental coverage through Guardian. Highly recommended.

Nolan

jun 16, 2022

i cant remember the name of the lady who helped me but shes east indian and she was really nice and helpful and she was awesome.

Michael

jun 16, 2022

Prompt professional services

Anthony

jun 16, 2022

Great insurance love it!!

Tiffany

jun 16, 2022

Awesome customer service with my claim.

Gertrude

jun 16, 2022

Excellent customer service!

Gwendolyn

jun 16, 2022

Exelente. Me encanta esta cobertura. La mejor que eh tenido.

Francisco

jun 16, 2022

Guardian does great in providing essential services and reasonably priced!

CHRISTINE

jun 16, 2022

Very good service.

Flora

jun 16, 2022

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