Business strategy
At Guardian, we look at our customers with a whole different perspective — we are inspired by the things that make you “you.” To us, you are more than one phone call or one policy. You’re a loving parent, a proud new homeowner, a nature lover, or a shoulder to lean on. You lead a full life with joys, challenges, and growth. Through it all, we stand behind you on your journey to well-being — mind, body, and wallet®.
- Wow the consumer
Addressing every aspect of well-being
We stand behind you at every stage of life.
- Reimagine mutuality
Focused on what matters to you
We work every day to make a difference for our communities, our colleagues, and our consumers.
- Unleash what’s possible
Our talented workforce is our number one asset
At Guardian, our corporate culture is our differentiator, and our colleagues help us to achieve it.
J.D. Power award
J.D. Power recognized our Life Insurance Contact Center for providing “An Outstanding Customer Service Experience” for Phone support.
DALBAR award
DALBAR recognized four of our contact centers for service excellence.
2024-172320 20260430