A message from
the Chairman & CEO
Every day at Guardian, we bring to life our purpose to inspire well-being®. We provide financial protection and confidence for you and your loved ones, support your wellness journey, and work with you to invest and build your wealth to help provide certainty in an uncertain world. It’s a great privilege and opportunity to be there for all of you.
We are making significant progress in advancing our strategic initiatives to enable us to champion your well-being. In The 2024 Guardian Annual, I’m excited to share how we are delivering against our goals and positioning the company to create additional value in 2025 and beyond.
Financial strength and stability
Guardian remains one of the strongest and most highly rated insurance companies in the US with an Aa1 (High Quality) rating by Moody's, an A++ (Superior) rating by A.M. Best Company, and an AA+ (Very Strong) rating from Standard & Poor’s.1 Our sound underwriting, responsible capital management, and robust investment returns give you the assurance we’ll fulfill our commitments for generations to come.
In 2024, we achieved $2.4 billion in operating income and approved a record $1.6 billion dividend payment for 2025 to our participating whole life policyholders.2 We also unlocked value by managing capital efficiently, including the expansion of our partnership with HPS Investment Partners (HPS). Our combined investment experience and access to market-leading investment strategies create additional value in our portfolio for our policyholders and help drive long-term growth.
We are champions of well-being for our customers, colleagues, and communities
As a mutual company, our focus is on you — not shareholders. The Guardian Annual highlights how we champion well-being for your mind, body, and wallet®. You’ll meet our colleagues, partners, and financial professionals, including Ashvin Chheda who was motivated to become a financial advisor following his father’s diagnosis with an aggressive cancer. Chheda collaborates with his clients to achieve financial independence so they can help reduce unnecessary stress and focus on what matters most in their lives.
Our mutuality fosters trust, loyalty, and shared value, guiding every decision we make. Our long-term relationships with our customers make us uniquely positioned to support their well-being and encourage healthy behaviors to help them live healthier, happier lives.
We’ve transformed the wellness journey and continue to innovate to support life’s pivotal moments. In 2024, Guardian was one of the first carriers to build caregiver and cancer support within our long-term disability insurance and include tobacco cessation services in our dental insurance.
Pursuing excellence
I want to thank our colleagues, partners, and financial professionals for continuing to pursue excellence. Their dedication has earned Guardian recognition as one of America’s Best Large Employers by Forbes for the fourth year in a row3 and outstanding customer service acknowledgements from J.D. Power4 and DALBAR.5
To our customers, your trust in Guardian continues to inspire us to provide lasting value and protection for you and your loved ones.
Thank you for being a part of this journey with us.
Sincerely,
Andrew J. McMahon
Chairman & Chief Executive Officer
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1 The ratings of The Guardian Life Insurance Company of America® (Guardian) quoted in this report are as of December 31, 2024 and are subject to change. The ratings earned by Guardian do not apply to the investments issued by The Guardian Insurance & Annuity Company, Inc. (GIAC) or offered through Park Avenue Securities LLC (PAS). Rankings refer to Guardian’s standing within the range of possible ratings offered by each agency.
2 Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
5 https://www.guardianlife.com/news/release/guardian-teams-recognized-by-dalbar