Workers Overestimate Their Employee Benefits IQ. How Big of a Problem is That?
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Working Americans don’t understand their employee benefits as well as they think.
We asked a variety of true/false questions about group insurance products and terminology. While IQ results varied, the average grade of C clearly indicates a need for more effective education and benefits enrollment support.
Working Americans want an employee benefits enrollment experience that includes:
Clear, simple explanations of benefits such as a glossary of terms
Personalized information tailored to their age, life stage, or financial situation
Access to experienced guidance from a financial professional or benefits specialist to answer questions
Online support including interactive tools to educate and engage them
For a complete picture, read the research brief " Closing the Gap " from The Guardian Workplace Benefits Study: Fourth Annual.