Seamless benefits experiences for you and your employees

Learn how our people and systems serve group benefits customers

Man and woman having a conversation at her desk

Nothing should keep employees from accessing benefits when they’re needed. Yet so much can — and does: Complex billing, inefficient claims, and a lack of transparency into the process, to name a few barriers.

Think that diversifying benefit carriers helps provide the best possible benefits to employees? That’s common. But what that could be doing instead is creating confusion for your employees, leading to lower enrollment and usage. You could also have:

  • Multiple bills to reconcile and pay. - Icon - stack of dollars

    Multiple bills to reconcile and pay.

  • Benefits administration systems that don’t talk to each other. - Icon - computer mouse icon selecting a box

    Benefits administration systems that don’t talk to each other.

  • A lack of communication/understanding of claims status. - Icon - question mark in a circle

    A lack of communication/understanding of claims status.

We break down the challenges of managing multiple benefits, creating efficiencies for you.

  • One eligibility file. - Icon - file in front of a computer window

    One eligibility file.

    We help to streamline setup and ongoing management by providing one eligibility file for all your Guardian benefit products.

  • One client service team. - Icon - handshake

    One client service team.

    No matter your benefits program or the size of your employer group, we have a dedicated team solution that ensures consistency and communication.

  • One bill for all products.  - Icon - bill

    One bill for all products.

    This helps you reduce the amount of time needed on billing reconciliation.*

  • One client-central service portal via Guardian Anytime. - Icon of a laptop

    One client-central service portal via Guardian Anytime.

    You and your employees can view, track, and submit important benefits information, and securely download forms online from anywhere.

We make it easier for employees to access their benefits, helping you create better employee experiences.

Guardian intuitively integrates short-term disability and supplemental health claims. When a short-term disability claim comes in, we proactively check for eligibility across other Guardian supplemental health benefits the employee carries.

We offer robust technology that makes the process easier, not harder. We work with more than 300 benefit platforms and payroll providers to help you simplify benefits management. From comprehensive Electronic Data Interchange (EDI) connections, to real-time API connections with leading benefits administration platforms, the strategic connections we form help ensure systems work together – so you save time and eliminate errors.

*Applies to all Guardian coverage except state mandated plans, FMLA, self-administered plans or groups that have multiple group numbers.

Guardian® is a registered trademark of The Guardian Life Insurance Company of America. ©Copyright 2024 The Guardian Life Insurance Company of America

*Applies to all Guardian coverage except state mandated plans, FMLA, self-administered plans or groups that have multiple group numbers.

Guardian® is a registered trademark of The Guardian Life Insurance Company of America. ©Copyright 2024 The Guardian Life Insurance Company of America