Guardian Service Solutions
Happy, healthy employees are supported by great workplace benefits. When it’s time to use and manage those benefits – who’s supporting you and your employees?
Learn how Guardian’s service solutions – and the people behind them – can help you more easily implement, enroll and manage the benefits that help your workforce thrive.
The wrong enrollment strategy (or none at all):
Without a strategy to educate employees about the benefits you offer, they won’t understand what’s available to support their well-being.
Technology integration problems:
Getting the systems that manage employee benefits to talk to each other can be daunting, not to mention disjointed, error-prone, and time-consuming to set up.
Manual processes and too much paper:
Chasing down employees for evidence of insurability (EOI) forms? Sending multiple bills for different benefits? That’s a lot of unnecessary redundancy.
No window into claims:
No transparency into the claims process, on top of delayed claims payments.
Enrollment strategy:
We offer a broad range of enrollment support that meets your employees where they are and keeps consistent communication.
Market-leading technology:
We have strategic relationships with leading ben admin platforms, and pre-built data exchanges – all working together to save time and eliminate errors.
Streamlined processes:
We have hands-free administration through our direct to employee EOI process and automatic status updates though our Guardian Anytime service portal. We also offer a single bill solution for multiple lines of coverage*.
Common sense claims:
Our transparent process uses one customer service number, regardless of the claim – and in many cases, we can coordinate across multiple claims to deliver benefits more efficiently.
Guardian’s service experience harnesses the power of ‘simple’
From implementation to how we manage your account, you’ll experience the solutions we offer to common benefits service challenges. Learn more about the people and systems you’ll work with to deliver benefits that help employees feel, think, and perform their best.
Welcoming you as our customer
Learn about our approach to implementation, from who you will work with, to how the tools and technology we use makes it simpler.
Enrolling your employees
Our goal is to give your employees clarity and confidence in their benefits decisions. Learn how our enrollment solutions do just that.
How we serve your whole company
The people, tools, and technology that go into account management aim to meet you and your employees where you are, whether you want to self-serve or need stronger support.
Fast. Easy. Intuitive. Accurate.
These are the words that should describe your benefits administration experience.
Our ben admin technology is baked into our service experience. We think technology should get rid of the headaches, the inaccuracy, and save time - so you can spend more time supporting the well-being of your greatest asset: your people.